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Frequently Asked Questions






Information collected by this site & cookie use
 

This website uses Google Analytics to allow the RDS-SW to understand how visitors interact with the website in order to improve and tailor the website to its audience. This website doesn't capture and store any personal information about individuals who access this website, except where you voluntarily choose to give us your personal details via one of the online forms or via email or by enquiring about any of our services.

This personally identifiable information is stored securely by the RDS-SW and only members of the RDS-SW staff are able to access this information. No personally identifiable information provided to the RDS-SW will be passed on or otherwise distributed to any third party (any organisation or person outside the RDS-SW) by RDS-SW staff, except where individual consent has been sought and granted.

Google Analytics use traffic log cookies to gain information about the use that is made of pages on our website. We use the information from cookies to generate reports on the usage of our website which are used for evaluation and analysis. The purpose is to improve our website by tailoring it to the needs of users. No data specific to any identifiable user is retained. For more detail on the information collected by Google Analytics, including its use of cookies, please visit the Google Analytics Privacy Overview. The cookies Google Analytics uses are called: _utma, _utmb, _utmc, _utmz. More information about these cookies can be found on the Google Analytics Website.

To provide website visitors more choice on how their data is collected by Google Analytics, Google have developed the Google Analytics Opt-out Browser Add-on. Installing the add-on allows users to stop the browser sending information about their visit to Google Analytics. Further details can be found here.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. You should be aware that this may prevent you from taking full advantage of this website. If you wish to restrict or block cookies set by this or any other website, you can do this through your browser settings. The Help function within your browser should tell you how, or contact your local IT support for advice - however the following is provided for guidance:


Managing cookies in Internet Explorer

From the browser toolbar, choose:
Tools -> Internet Options
Then click on the privacy Tab
Then click ‘Advanced Privacy Settings’
Once on this tab you can select how you wish your browser to deal with cookies.

Select the Override automatic cookie handling option.

First Party cookies are cookies set by the website you are visiting, and Third Party cookies refer to cookies that are set by a different website to the one you are visiting.

You have 3 choices for each type of cookie:

  • Accept - Accepts any cookies
  • Block - Blocks all cookies.
  • Prompt - Asks you before storing a cookie.

Session cookies are cookies that will expire when you have finished your session on the website (some websites need these cookies enabled to function correctly).

Your choice for the 3 options will depend on your requirements, select whichever settings you want, and then click the OK button to save your choices.


Managing cookies in Firefox

To set Firefox to block cookies from the website you are currently visiting:

Go to the website you wish to block from setting cookies in Firefox.

  • Hold down the Ctrl key while you click within the page
    and select View Page Info.
  • In the Page Info window, select the Permissions panel.
  • Underneath Set Cookies, remove the check mark from Use Default.
  • Change the setting to Block.
  • Close the Page Info window.

To remove cookies which have already been set:

  • On the menu bar, click on the Firefox menu and select Preferences
  • Select the Privacy panel.
  • Set Firefox will: to Use custom settings for history
  • Click Show Cookies.... The Cookies window will appear
  • In the Search: field, type the name of the site whose cookies you want to remove.
  • The cookies that match your search will be displayed
  • Select the cookie(s) in the list to remove and click Remove Cookie.

Managing cookies in Google Chrome
  • Click the wrench icon on the browser toolbar
  • Select Settings
  • Click Show advanced settings
  • In the "Privacy" section, click the Content settings button

In the "Cookies" section, you can change the following cookies settings:

i) Delete cookies

Click All cookies and site data to open the Cookies and Other Data dialog.

To delete all cookies, click Remove all at the bottom of the dialog.

To delete a specific cookie, select the site that issued the cookie, then the cookie, and click Remove.

ii) Block cookies by default

Block all cookies: Select "Block sites from setting any data." Keep in mind that selecting this setting will prevent most sites that require you to sign in from working. You'll see an X in the address bar whenever a cookie has been blocked.

Block only third-party cookies: Select the "Ignore exceptions and block third-party cookies from being set" checkbox. Even if you've added a site to the Exceptions list and have chosen to allow its cookies, the site's third-party cookies won't be accepted if this checkbox is selected.

iii) Make exceptions for cookies from specific websites or domains

To control how cookies should be handled for a few specific sites or domains, click Manage exceptions. To add a rule in the Cookie and Site Data Exceptions dialog that appears, follow these steps:

  1. Click the "Add a new exception pattern" field and enter the domain name for which you want to create an exception.
    To create exceptions for an entire domain, insert [*.] before the domain name (e.g.[*.]google.com).
    You can also specify an IP address, an IPv6 address, or a non-http URL.
  2. Use the menu to choose whether the site can set cookies. If you select Session only, its cookies are deleted every time you close your browser.
    You can also edit or remove exceptions using this dialog.

iv) Allow cookies by default

Make sure "Allow local data to be set" is selected to allow both first-party and third-party cookies. If you only want to accept first-party cookies, select the "Block all third-party cookies without exception" checkbox.


Managing cookies in Safari

Choose Safari > Preferences and click Security.

In the “Accept cookies” section, specify if and when Safari should accept cookies from websites. To see an explanation of the options, click the Help button (looks like a question mark).

If you want to see more information about the cookies stored on your computer, click Show Cookies. The following information is displayed for each cookie:

  • Website that stored the cookie
  • Name
  • Path, or location, on your computer
  • Secure status; cookies marked “secure” are sent over an encrypted connection
  • Expiration date (when it will be removed from your computer)
  • Contents (normally a string of code)

If you’ve set Safari to block cookies, you may need to temporarily accept cookies to open a page. Repeat the above steps, selecting Always. When you’re done with the page, turn off cookies again and remove the page’s cookies.

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